The issue tracker on Github is for bug reports only. It is not a general support forum.
A bug is everything you can reproduce. ie if I do this that happens but something else should happen instead.
Please search the issue tracker (including closed issues). Your bug might be a server bug that has already been addressed.
Please fill in the template when creating new issues and provide information about your device and your server. The adb logcat can be omitted if you can reproduce the bug under every condition. (ie click button X and the application crashes) But the adb logcat is required if the bug happens only under certain conditions or involves network problem (Server not found, messages not arriving)
If you are seeking help or are unable to reproduce the exact problem please join our MUC at email@example.com