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tracing stopps in work profile #207

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opened 6 months ago by ramack · 6 comments
ramack commented 6 months ago

Whenever I activate the work profile on my phone the contact tracing is stopped until he tnext reboot of the device. I attach a screenshot of the stored IDs to show it.

No message pops up, I only recogniced it by looking at this statistic.

I have some basic Android dev skills, so let me know in case I can help debugging or if you need more details.

Edit: forgot to mention: in my normal profile I have Play services deactivated, while they are active in the work profile. And I use the latest version in fdroid: 2.11.2.0 on Android 10.

Whenever I activate the work profile on my phone the contact tracing is stopped until he tnext reboot of the device. I attach a screenshot of the stored IDs to show it. No message pops up, I only recogniced it by looking at this statistic. I have some basic Android dev skills, so let me know in case I can help debugging or if you need more details. Edit: forgot to mention: in my normal profile I have Play services deactivated, while they are active in the work profile. And I use the latest version in fdroid: 2.11.2.0 on Android 10.
Screenshot_20211221-072441_1.png
21 KiB
ramack commented 5 months ago
Poster

I just had it again, as I had to activate the work profile - normally I can do without but some people use the work profile more frequent how can they avoid tracing to fail?

And is it in CCTG only or is it also a bug in CWA? - Where it's essentially impossible to recognize if tracing is not working.

If I can help something to track this issue down, let me know.

I just had it again, as I had to activate the work profile - normally I can do without but some people use the work profile more frequent how can they avoid tracing to fail? And is it in CCTG only or is it also a bug in CWA? - Where it's essentially impossible to recognize if tracing is not working. If I can help something to track this issue down, let me know.
fynngodau added the
scanner service stop
 label 4 months ago
Ein-Tim commented 2 months ago
Collaborator

Hey @ramack

First of all, thanks for reproting this issue! Can you still reproduce it on version 2.18 / 2.21 of CCTG?

Hey @ramack First of all, thanks for reproting this issue! Can you still reproduce it on version 2.18 / 2.21 of CCTG?
Ein-Tim added the
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need-info
 labels 2 months ago
ramack commented 2 months ago
Poster

Looking at the contacts I See hat I do not have any stored contacts since 6 days 😢 maybe I was using the work profile then shortly.

Will do a reboot bow and see whether it starts again.

Looking at the contacts I See hat I do not have any stored contacts since 6 days 😢 maybe I was using the work profile then shortly. Will do a reboot bow and see whether it starts again.
Ein-Tim commented 2 months ago
Collaborator

Okay, let us know if this helps @ramack!

Please also share with us which version of CCTG you are using.

Okay, let us know if this helps @ramack! Please also share with us which version of CCTG you are using.
Ein-Tim removed the
Stale
 label 2 months ago
ramack commented 2 months ago
Poster

So after reboot I had contacts again, but with activating the work profile it stopped again. Though I definitly was nearby several phones with CCTG.

So after reboot I had contacts again, but with activating the work profile it stopped again. Though I definitly was nearby several phones with CCTG.
Screenshot_20220424-231353_1.png
19 KiB
ramack commented 2 months ago
Poster

Deactivating work profile did not help, but after the next restart of the phone, tracking is back immediately.

I'm on 2.18.1.0 from fdroid.

Deactivating work profile did not help, but after the next restart of the phone, tracking is back immediately. I'm on 2.18.1.0 from fdroid.
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This issue can be closed by the author or one of the maintainers. Remove this label once the issue is closed. reproducible builds
Prevents builds from building reproducibly scanner service stop
Scanner service is not running even though it should, and it oftentimes restarts after restarting exposure logging manually Stale
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