Steps count in app is much lower than in Mi Band 4 #2283

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opened 2 weeks ago by robheart79 · 0 comments

You can use the Preview tab ^ above to see final rendering of your report. Use x in brackets ([x]) to "check" a checkbox.

If you just have a question, please ask first in the user chatroom in Matrix: #gadgetbridge:matrix.org (web access via Element.io).

Before reporting a bug, please confirm the following:

  • I have read the wiki, and I didn't find a solution to my problem / an answer to my question.
  • I have searched the issues, and I didn't find a solution to my problem / an answer to my question.
  • If you upload an image or other content, please make sure you have read and understood the Codeberg Terms of Use

I got Gadgetbridge from:

  • F-Droid
  • I built it myself from source code (specify tag / commit)

If you got it from Google Play, please note that version is unofficial and not supported here; it's also often quite outdated. Please switch to one of the above versions if you can.

Your issue is:

If possible, please attach logs! that might help identifying the problem.
Long logs can be also included but make sure to tuck them into the details tag:

Click to see my log under this fold
Here go lines of your log.

Your wearable device is: Mi Band 4 (FW: 1.0.9.66, HW: V0.25.19.5)

Please specify model and firmware version if possible

Your android version is: Android 11 (RQ2A.210405.005)

Your Gadgetbridge version is: 0.56.1

I switched from Mi Fit app to GB around 3 days ago. After setting it up, I removed the Mi Fit app.

Since yesterday, I noticed a discrepancy between the number of steps shown in the device against what is captured by the app.

Yesterday I had to walk over 11,000 steps for the app to register over 10,000 which is my daily target.

Please find attached pics from the device and the app. I have attached logs for the entire day so that you can find out why the steps weren't picked up.

*** There are similar cases where steps are not being counted, but those were for devices other than Mi Band 4. Secondly, in some of the cases, the issue was closed by the user as the problem got solved on its own. ***

New issues about already solved/documented topics could be closed without further comments. Same for too generic or incomplete reports.

Please use Preview tab above to see final rendering of your report before submitting.

You can use the `Preview` tab ^ above to see final rendering of your report. Use `x` in brackets ([x]) to "check" a checkbox. If you just have a question, please ask first in the user chatroom in Matrix: `#gadgetbridge:matrix.org` ([web access via Element.io](https://app.element.io/#/room/#gadgetbridge:matrix.org)). #### Before reporting a bug, please confirm the following: - [x] I have read the [wiki](https://codeberg.org/Freeyourgadget/Gadgetbridge/wiki), and I didn't find a solution to my problem / an answer to my question. - [x] I have searched the [issues](https://codeberg.org/Freeyourgadget/Gadgetbridge/issues), and I didn't find a solution to my problem / an answer to my question. - [x] If you upload an image or other content, please make sure you have read and understood the [Codeberg Terms of Use](https://codeberg.org/codeberg/org/src/branch/master/TermsOfUse.md) ### I got Gadgetbridge from: * [x] F-Droid * [ ] I built it myself from source code (specify tag / commit) If you got it from Google Play, please note [that version](https://github.com/TaaviE/Gadgetbridge) is unofficial and not supported here; it's also often quite outdated. Please switch to one of the above versions if you can. #### Your issue is: *If possible, please attach [logs](https://codeberg.org/Freeyourgadget/Gadgetbridge/wiki/Log-Files)! that might help identifying the problem.* *Long logs can be also included but make sure to tuck them into the `details` tag:* <details> <summary>Click to see my log under this fold</summary> ``` Here go lines of your log. ``` </details> #### Your wearable device is: Mi Band 4 (FW: 1.0.9.66, HW: V0.25.19.5) *Please specify model and firmware version if possible* #### Your android version is: Android 11 (RQ2A.210405.005) #### Your Gadgetbridge version is: 0.56.1 I switched from Mi Fit app to GB around 3 days ago. After setting it up, I removed the Mi Fit app. Since yesterday, I noticed a discrepancy between the number of steps shown in the device against what is captured by the app. Yesterday I had to walk over 11,000 steps for the app to register over 10,000 which is my daily target. Please find attached pics from the device and the app. I have attached logs for the entire day so that you can find out why the steps weren't picked up. *** There are similar cases where steps are not being counted, but those were for devices other than Mi Band 4. Secondly, in some of the cases, the issue was closed by the user as the problem got solved on its own. *** *New issues about already solved/documented topics could be closed without further comments. Same for too generic or incomplete reports.* Please use `Preview` tab above to see final rendering of your report before submitting.
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